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Amanda, who currently lives in the Barrie area, is a life-long resident of Ontario. She attended high school and college in Toronto. At Seneca College, she enrolled in the Law Clerk program, which quickly led to a position at a local law office.


After twenty years as a law clerk, Amanda decided to use her skills in a new career path. She wanted to move away from administration and focus on providing solutions to people, and being a claims adjuster would let her do just that.


In 2009, she began working as an adjuster. The position turned out to be a perfect match for her, and she has since taken Charted Insurance Professional (CIP) courses.


“Every day is different,” she says, explaining part of what she loves about her job. Whatever problem her clients bring her, she is ready and willing to take on the challenge


The personal side

Amanda has relatives in Spain, England, Scotland and Iceland, whom she sees as often as possible. She has a quirky ability to remember the words to songs from all decades. When she is not traveling or working, she enjoys spending time with good friends, exploring the outdoors in the Muskokas, boating, skiing, eating exotic foods like sushi and Ethiopian food, and making unique and untraditional meals for her family.

Amanda Massie

Branch Manager Barrie

Executive Adjuster

Amanda Massie is an Executive Adjuster at DSB Claims, as well as the Branch Manager of the Barrie office, one of the newest DSB Claims locations. In addition to adjusting claims, she manages accounts, acquires new clients and maintains client relationships.


Known for her flexibility and hard work, Amanda embraces challenges with a positive attitude. She enjoys working with people, and she was drawn to DSB Claims because of the way the company treats its clients and their insureds. In her own words, “I believe that my desire to help people is what makes me a careful, honest and attentive adjuster.”


Key strengths & specialties

Amanda has seven years of adjusting experience in municipal liability, professional liability and commercial liability. She’s worked extensively with large commercial self-insured clients, and she has experience with litigated and non-litigated general and professional liability claims. Her specialties include:



Professional liability

Commercial lines casualty losses

Bodily injury



Amanda is also an expert at interviewing claimants and other relevant parties to gather essential information, and at implementing appropriate negotiation and management strategies to reach satisfying claims resolutions.



Fun facts

Claims Adjusting Specialty:

Property and Liability


Claim to Fame:

She has worked as a point of contact for high-profile clients.


Defining Career Traits:

Honesty and Integrity


Most Surprising Claim Experience:

She met with an NHL hockey player at his home after several tense phone calls, and she was very surprised by how humble, kind and cooperative he was under the circumstances.


Favorite Canadian Destination:

Vancouver, British Columbia


Unexpected Hobby:

Photography (She likes taking photos in unique places and of her family)


How to Contact Amanda:

Phone: 416-668-8029

Email: amanda.massie@dsbclaims.com






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