In 2012, DSB Claims was founded on the conviction that the provision of a claim service should be deeply rooted in a strong dedication to delivering an outstanding customer experience.
Our team of claim adjusters and advisors apply a broad and deep competence in terms of knowledge, skill and experience to delivering a robust set of claim management services to insurance brokerages, insurance companies, mutuals, corporations, municipalities and the London Market.
Outstanding Customer Service
DSB Claims is dedicated to delivering an outstanding customer experience. As a result, we have established ourselves as a nationally recognized, award-winning claim management company
dedicated to raising the bar for service standards in the industry.
Our team of claim adjusters and advisors apply a broad and deep competence in terms of knowledge, skill and experience to delivering a robust set of claim management services to
insurance brokerages, insurance companies, mutual insurers, corporations, municipalities and the London Market.
For us, it begins with the desire to change the industry by bringing empathy into the claim experience.
We bridge the gap between what policy holders want to experience at the time of a claim, and what they actually experience.
Ripple Effect…
This approach is multi-dimensional – because by making the claim experience as positive as it can possibly be for policy holders, we initiate a “ripple effect” that benefits all parties involved.