DSB Claims was founded in 2012 as a family-led business
We have grown into a regional organization, providing first-class claims adjusting services, with 11 locations across Ontario.
Mission
We are a claims management company, delivering value-added services through a collaborative team. Our success is driven by our commitment to a positive claims experience for all our stakeholders.
Core Beliefs
Our growth is rooted in our core beliefs of:
• Integrity
• Trust
• Client focus
• Accountability
These core beliefs are the guiding force in all interactions with our clients and the reason we provide service you can trust, backed by our 100% claims satisfaction guarantee.
If you are not satisfied with our service, we won’t charge you.
Collaborative Partner
DSB is proud to act as an extension of your team, expertly handling the most complex claim situations. You can count on us to provide professional claims handling that is consistent, reliable and available on short notice. We work hard to simplify the claims experience and provide a satisfactory outcome for our clients.
Commitment to Customer Service
We are the first independent adjusting firm in Canada to survey policyholders’ claims experience at the conclusion of every claim. Taking the pulse of our clients’ experience is important to us as we continuously strive to surprise and delight our customers.
We understand that we are in business with people and not organizations and this core belief is at the heart of every action we take
We are the first independent adjusting firm in Canada to survey policyholders’ claims experience at the conclusion of every claim. Taking the pulse of our clients’ experience is important to us as we continuously strive to surprise and delight our customers.
Our approach is to continuously work to earn your trust as we create positive claims experiences for you and your clients in areas such as:
Commercial and Residential Property Claims
High Net Worth Claims – primary, secondary and seasonal residences
Environmental Claims
Construction Claims
Commercial General Liability
Catastrophic Claims
Any and all other losses for business written
Our uncompromising commitment to quality is what drives us to be leaders in delivering first-class, expert claims handling and outstanding customer service.